Privacy Policy

This Privacy Policy explains how HelloAgentic ("HelloAgentic", "we", "us") collects, uses, and protects information when you visit this website or get in touch with us. We keep the data we collect to the minimum needed to respond to you and operate the site.

1. Information we collect

Information you give us

When you submit our contact form, we collect the details you choose to provide — typically your name, company, work email, the option you select, and your message. We use this solely to respond to your enquiry.

Technical information

Like most websites, our hosting provider automatically records standard technical data when you visit — such as your IP address, browser type, device information, referring page, and the pages you view. This is used for security, reliability, and aggregate, non-identifying analytics.

2. How we use your information

• To respond to your enquiry and provide the information or services you request.
• To operate, secure, maintain, and improve the website.
• To comply with legal obligations and enforce our terms.

We do not sell your personal information, and we do not use it for third-party advertising.

3. Cookies and similar technologies

This site does not use advertising or cross-site tracking cookies. Our hosting and infrastructure providers may set strictly necessary cookies required to deliver and secure the site. If we introduce optional analytics in the future, we will update this policy and request consent where required.

4. Service providers

We rely on a small number of trusted third parties to run the site and handle enquiries. They process data only on our behalf and for the purposes described here:

• Hosting & delivery — our website is hosted on a cloud platform that processes request and log data to serve and secure the site.
• Contact-form delivery — submissions from the contact form are routed to us through a form-handling service so we receive your message by email.
• Fonts — we load web fonts from a font provider, which may receive your IP address as part of delivering those assets.

5. Data retention

We keep contact enquiries for as long as needed to respond and maintain our business records, and then delete or anonymise them. Technical logs are retained for a limited period for security and operational purposes.

6. Your rights

Depending on where you live, you may have the right to access, correct, delete, or restrict the processing of your personal information, and to object to certain uses. To make a request, contact us through the contact form and we will respond within a reasonable time.

7. International transfers

Our service providers may process data in countries other than your own. Where that happens, we rely on those providers' safeguards for international transfers of personal data.

8. Children's privacy

This site is intended for businesses and professionals. It is not directed to children, and we do not knowingly collect personal information from anyone under 16.

9. Security

We take reasonable technical and organisational measures to protect the information we hold. No method of transmission or storage is completely secure, but we work to safeguard your data against unauthorised access, loss, or misuse.

10. Changes to this policy

We may update this policy from time to time. When we do, we will revise the "last updated" date above, and material changes will be reflected on this page.

11. Contact us

Questions about this policy or your data? Reach us through the contact form and we'll get back to you.